Background

The purpose of the Pakistan Country Office (CO) is to ensure the implementation of the Norwegian Red Cross International Strategy at the country level through program support to the National Society partner, as articulated and established in the approved Country Framework. This means that the CO is responsible for ensuring results-based program management, risk management, and operational in-country Movement coordination. Furthermore, the CO is responsible for ensuring program implementation in support of NS partners, in line with established program agreements and program plans. The CO ensures sound technical quality of all country programs, in line with established technical standards and best practices. The CO ensures that Norwegian Red Cross program support is based on regularly updated humanitarian needs analysis in line with established practices. The CO represents the Norwegian Red Cross in the country for external partnerships and relationships. The CO is responsible for in-country security management.

Terms of Reference

Requirements/Qualifications

• Excellent proficiency in English is essential
• At least a university degree (16 years) in IT, Software or relevant field
• Experience working in the Red Cross/Red Crescent Movement is an advantage
• Working experience in public health and related software (DHIS-2) would be an advantage
• Data analysis, archiving, and data visualization experience is strongly preferred
• Excellent report writing skills
• Excellent communication, presentation, and infographics skills
• Age limit: 45 years @ time of hiring
• Ability and willingness to travel

Skills and knowledge:

• Training/Coaching
• Humanitarian Project Management
• MS Excel/Word Proficiency
• Information Management
• Strong knowledge of web-based dashboard systems and report customization.
• Proficiency in database management, server administration, and network troubleshooting.
• Ability to work collaboratively with a team and communicate effectively.
• Strong problem-solving and analytical skills.
• Excellent organizational and time-management skills.
• Willingness to adapt to new technologies and take on new challenges.
• Results oriented
• Ability to convince and gain acceptance
  • Collaborates well with others and supports others in the pursuit of team goals. Creates a stable and re-assuring work atmosphere and is firm and reliable
  • Ability to work well both independently and within a team
  • Flexible and positive to ongoing change of responsibilities
  • Ability to manage multiple priorities and meet timelines
  • Enjoys working in a collaborative environment and communicating with many types of partners and stakeholders with diverse backgrounds and experience
  • Professional and personal conduct in a manner that brings credibility to the RCRC Movement and to not jeopardize its humanitarian mission.
  • Install, configure, and maintain DHMIS-2 applications across various locations
  • Troubleshoot and resolve technical issues related to HMIS-2 to ensure uninterrupted operations. Collaborate with software developers to implement updates and enhancements as needed.
  • Customize and configure dashboard reports according to organizational requirements. Ensure the system's availability and reliability for users across the organization and IT/Network Troubleshooting
  • Provide day-to-day IT and network troubleshooting assistance to end-usersAssist in identifying and resolving network and connectivity issues.
  • Manage and maintain databases and servers used in conjunction with the IT applications Perform routine maintenance, updates, and backups to ensure data integrity and availability. Monitor server performance and address any issues promptly.
  • Manage the DHMIS-2 system, ensuring its functionality and accuracy and address technical issues or discrepancies as per the need.
  • Produced good quality reports including training report, monthly /quarterly progress report and other relevant reports
  • Collaborate with PRCS NHQ and provincial branches for training and DHIS-2 related tasks
  • Close collaboration with HISP for training on DHIS-2 and other related tasks
  • When relevant, actively provide feedback to improve data collection/DHIS-2 system
  • Collaborate with the Assistant Director HMIS and Assistant Director IT in implementing DHIMS
  • Provide administrative support during the deployment and maintenance of DHMIS-2
  • Assist in coordinating tasks related to DHMIS-2 implementation and maintenance
  • Undertake any other tasks assigned by the Supervisor